Inclusion and Diversity at H&M
Retail Management students in H&M Retail Club visited the H&M Headquaters for an interactive workshop exploring how cultural differences influence collaboration and team performance.
Charlotte Henriksson, I&D Strategy Specialist, and Mahamud Osman, I&D Strategy
Lead, introduced H&M's Diversity Lens and explored how cultural norms, organisational hierarchies, unconscious biases and different perspectives shape how people interact and work together. Through frameworks such as the Culture Map, students gained insights into both the challenges and opportunities of diverse teams, including how navigating differences can ultimately lead to stronger performance.
Students worked in groups on realistic workplace scenarios, applying these insights to challenges that can arise in diverse teams. The cases sparked open and thought-provoking discussions, with students sharing different perspectives and presenting practical solutions for fostering more inclusive environments.
Thank you, Charlotte and Mahamud, for sharing your expertise and highlighting the
importance of inclusive leadership in today's global business environment. And special thanks to Emma Hüll for organizing the workshop.
Emily Weil, Key Account Manager, H&M Retail Club 2026/27
