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Frida Pemer is Associate Professor at the Department of Management and Organization and House of Innovation at SSE. Her research centers on digital transformation and professional services, and she leads the research group Future of Expertise (FOX). She has been visiting researcher at Scancor, Stanford University, and at Saïd Business School, Oxford University.

She is program director and teacher at SSE Executive Education and SSE in programs on digitalization and transformation.


2023, Handelsbanken, 3 years, "Time perception in remote work" with Ruilin Huang and Andreas Werr

2023, Handelsbanken, 3 years, "Let's have a chat about Chat GPT", with Anna Jonsson and Charlotta Kronblad

2021, Riksbankens Jubileumsfond, 3 years, "Organizing ecosystems for learning", with Anna Jonsson, Lund University, and Charlotta Kronblad, SSE.

2020, AFA Försäkring, 3 years, "Leading and collaborating at a distance - effects of Covid-19 in project based organizations", with Svjetlana Pantic-Dragisic. 

2017, Forte, 3 years, "From Human to Robotized Expertise". The project explores how digitalization, robotization and AI might lead to profound changes in professional service firms. 

2014, Forte, 3 years, how the need for hiring professional services is constructed in organizations.

2010, Ragnar Söderbergs Stiftelse, 3 years, how companies organize their use and purchase of different types of professional services.

In 2008, she defended her dissertation Failure or Success? An empirical study of how management consulting projects are evaluated in client companies. The dissertation was selected as one of the best Swedish dissertations in business administration 2008 and was awarded the prestigious Wallander scholarship.



Pemer, F., & Werr, A. (2023). Defusing Digital Disruption Through Creative Accumulation: Technology-Induced Innovation in Professional Service Firms. Journal of Management Studies.

Pemer, F. (2021). Enacting professional service work in times of digitalization and potential disruption. Journal of Service Research.

Pemer, F., Börjeson, L. & Werr, A. (2020). The role of chief executive tenure for public organizations’ hiring of management consultants. Governance: An international journal of policy, administration and institutions.

Pemer, F. & Skjølsvik, T. (2019). The cues that matter: Screening for quality signals in the ex ante phase of buying professional services. Journal of Business Research, 98, 352-365

Pemer, F., Sieweke, J., & Werr, A. (2018). The relationship between national culture and the use of professional services: Evidence from two cross-country studies. Journal of Purchasing and Supply Management, 24(4), 314-325

Essén, A., Pemer, F., Englund, P. & Szczesny, K. (2018). Well, what do you know? Exploring physicians' embedded framings of management consultants and their expertise. Journal of Professions and Organizations, 5(3), 262-278

Skjølsvik, T., & Breunig, K. J., & Pemer, F (2018). Digitalization of Professional Services: The Case of Value Creation in Virtual Law Firms. In: Andersson, P., et al. (Eds.) Managing Digital Transformation. Stockholm: SIR  

Pemer, F & Skjølsvik, T. (2017) Adopt or Adapt? Unpacking the Role of Institutional Work Processes in the Implementation of New Regulations, Journal of Public Administration Research and Theory

Skjølsvik, T., Pemer, F. Løwendahl, B. (2017) Strategic management of professional service firms: Reviewing ABS journals and identifying key research themes, Journal of Professions and Organization, 4(2), pp. 203–225

Pemer, F. & Skjolsvik, T. (2016) Purchasing Policy or Purchasing Police? The Influence of Institutional Logics and Power on Responses to Purchasing Formalization, Journal of Supply Chain Management, 52( 4)

Pemer, F., Werr, A., Bianchi, M. (2014) Purchasing professional services: procedures, determinants and consequences of client professionalization. Industrial Marketing Management. 43(5), pp. 840-849

Alexius, S. & Pemer, F. (2013). Struggling to Challenge an Informal Field Order: Professional Associations as Standard-Setters. In: Buono, A. et al. (eds.) Research in Management Consulting.

Näslund, L. & Pemer, F. (2012). The appropriated language: dominant stories as a source of organizational inertia. Human Relations. 65(1): 89-110

Werr, A. & Pemer, F. (2007). Purchasing management consulting services - From management autonomy to purchasing involvement. Journal of Purchasing and Supply Management, 13(2): 98-112. 

(For more information, please see the file Publications)