Department of Management and Organization
Jonas Dahl is a PhD Candidate in Business Administration at the Department of Management and Organization. His work focuses on failure sharing behaviors and learning from failures in organizations. In addition to being a researcher, he works as an consultant helping organizations to develop and/or transform.
Please, feel free to contact Jonas if any interest or question may arise.
Mobile Phone: +46 (0)70761 6601
The current work title of his research project is:
To share or not to share failures – that is the question!
- understanding failures, its sharing and construction, in knowledge-intensive organizations
Why this project
In the organizational context, people commit errors on a daily basis and fail in different ways, which creates consequences both for themselves, the organization, its stakeholders, and in some cases for society at large. Errors and failures are constantly present not only in various aspects of organizational life, but also in the economy, the environment, and in public society.
However, the research on these phenomena is relatively young. In the early 1990s it first began to seriously take the time and energy from different researchers around how people and companies could prevent, manage and learn from errors and failures (e.g., Sitkin, 1992). Despite the negative consequences that errors and failures cause, previous research indicates its valuable and important function in organizations. Among other things, errors and failures create the conditions for learning, improvement and efficiency. Although, this has been known for a long time, for most organizations it has proved difficult to achieve in practice (Argyris, 1993; Edmondson, 1996, 1999; Reason, 1990; Sitkin, 1992). Previous research also shows that people in organizations usually try to hide their failures or even blame others (Edmondson, 1996; Tax & Brown, 1998 ; Tucker & Edmondson, 2003; Uribe, Schweikhart, Pathak, & Marsh, 2002), creating barriers to learning, development, and efficiency.
Thus, his research purpose is to better understand how failure experiences in organizations are shared and shaped between people in contexts characterized by unpredictable, ambiguous, everyday, social situations.
In addition, he is focusing on the emotional dynamics underlying individual´s situation assessment of failure sharing. Typical emotional reactions from failure experiences investigated are guilt and shame.
- How do people consider sharing experiences of failure and how are these considerations, cognitively and emotionally, influenced by the interaction between contextual and personal factors?
- How are failures shaped, i.e. how do people do when they share failure experiences in a social working context?
My research also contains the concept of self-compassion at the workplace. I have hypothesized self-compassion as a mean to enhance failure sharing, which in turn increase learning and innovation in organizations, groups and human beings.
failure sharing, error reporting, learning from failure, negative emotions, self-compassion.