Vacancy: Info Center & Front Desk Service Specialist
18 May, 2026
We are looking for a proactive and service-oriented Service Specialist to join our Info Center team within the Education Office.
In this role, you will have close contact with students and faculty while playing a key part in developing our Info Center to reach its full potential.
Main responsibilities will include, but not be limited to:
- Provide service and support to students and visitors at our Info Center
- Handle and administer enquiries and guide users through various channels
- Continuously update our case management system in dialogue with different units and stakeholders
- Act as the first point of contact for visitors, refer students to the appropriate contacts within the organization, and issue certificates
- Collaborate with internal teams to support the needs of different departments, including assisting with projects and tasks as required
