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Convincing the Customer at Coca-Cola Europacific Partners
Last updated
2023-11-02
CCEP's Retail Club was invited to the Coca-Cola headquarters for a workshop on getting new products out in the market.
Exploring strategies to increase Omaka's customer base
Last updated
2025-02-14
Retail Management students in the Entrepreneurship & Family Business Retail Club visited Omaka, a brewery and restaurant founded by Hedda Spendrup.
How can we make customers more aware of our sustainability story?
Last updated
2020-10-16
H&M Retail Club had its first workshop with the task to find ways to better communicate their sustainability story on the product detail page.
Workshop with ICA Banken on user-friendly banking services
Last updated
2020-12-03
ICA Retail Club had a workshop on how ICA Banken could maintain its existing customer base and as well attract new customers to use the ICA card for payments.
Friday Seminar - "Cross-Platform Digital Payments and Customer-Driven Data Sharing: Implications for Credit Access" Manju Puri (Duke)
6/5/2025, 10:30 AM - 11:45 AM
Manju Puri, J. B. Fuqua Professor of Finance at Fuqua School of Business, Duke University, will present her research at SSE main building (Room Heckscher-Ohlin) on Friday, Jun 5 at 10:30 CET.
New article! The happy virtual agent and its impact on the human customer in the service encounter
Last updated
2021-01-13
The article is written by Magnus Söderlund, Eeva-Liisa Oikarinen, Teck MingTan
Magnus Söderlund on some of his studies on the impact of store employee corona-related behaviors on customers
Last updated
2020-11-30
Managing the work-life boundary in the home office
Last updated
2020-06-26
When work becomes home and home becomes work, managing gets tricky.
Rejection and dehumanization when store employees break social norms during corona
Last updated
2020-10-14
Employees who violate the social norms during the corona pandemic are seen as less competent and warm – and even less human, a new study from the Stockholm School of Economics shows. Anger, disgust...
Ranjula Bali Swain was invited speaker to MIT XLIII Global Change Forum, for Global Changes: Physical, and Transition Risks, Joint Program on the Science and Policy of Global Change, 27 October, 2020
Last updated
2020-11-11