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Industry event | AI for resilient retail: redesigning leadership and operating models under disruption - 22 Apr 2026

Retail is operating under persistent disruption. As artificial intelligence moves into pricing, forecasting, supply chains, and customer systems, the question is no longer whether to adopt AI — but how to scale and govern it. This executive forum explores how leaders can redesign operating models and decision structures to strengthen resilience under sustained uncertainty. Please register below to secure your seat.

Retail faces a materially different landscape than in previous transformation cycles. Geopolitical fragmentation, regulatory expansion, infrastructure dependency, and capital constraints are no longer episodic pressures — they are structural conditions. At the same time, artificial intelligence is embedding intelligence into core business systems, influencing pricing, supply chains, customer interactions, and enterprise coordination. When scaled without institutional alignment, AI can amplify fragility rather than resilience.

This forum builds on a joint research initiative and accompanying white paper co-authored by the Center for Data and Analytics at the Stockholm School of Economics and Circular Transparency. The work draws on insights from senior leaders at ICA, H&M, IKEA, AWS, and Google Cloud.

The discussion will examine when AI moves beyond isolated experimentation and begins to reshape the operating model itself. It will explore how governance and investment decisions influence long-term resilience, where the pursuit of efficiency may reduce strategic flexibility, and how leadership responsibility evolves as intelligent systems take on a greater role in enterprise coordination.

Participants can expect a structured leadership perspective on how to embed and scale AI within a resilience-first governance framework — moving from reactive crisis management to structurally resilient enterprise design. The forum will synthesize cross-industry insights into the strategic patterns, governance considerations, and investment implications that define AI maturity at enterprise scale.

The event brings together leaders from retail, technology, and cybersecurity to explore how leadership and organizational culture must evolve to support this transition. This event is designed for senior decision-makers responsible for strategy, governance, and long-term competitiveness.

Program

Doors open at 15:30

Start of program at 16:00

Networking mingle from 18:45

Nina Shariati

Founder, Circular Transparency

Nina Shariati is founder of Circular Transparency and works at the intersection of strategy, business transformation, and systemic change. She co-initiated and co-authored the AI for Resilient Retail white paper with the Center for Data and Analytics at the Stockholm School of Economics and industry leaders. Her work explores how organisations build resilience under technological disruption and how institutional design shapes their ability to adapt in the age of AI. Her perspective is informed by international experience across global supply and value chains, including work in China and Bangladesh and with organisations such as H&M Group and United Nations Economic Commission for Europe.

Rickard Sandberg

Associate Professor, SSE House of Innovation

Rickard Sandberg is an Associate Professor of Applied Mathematics and Director of the Center for Data and Analytics at the Stockholm School of Economics. He co-initiated and co- authored the AI for Resilient Retail research initiative and white paper in partnership with Circular Transparency and industry leaders. His work specializes in data- and AI-driven decision-making, with a focus on finance, sustainability, and the institutional design of intelligent systems.

Hanna Linderstål

International cybersecurity advisor, Founder of Earhart Business Protection Agency, and cybersecurity expert to UNICC

Hanna is the Founder of Earhart Business Protection Agency, and serves as an international cybersecurity advisor as well as cybersecurity expert to UNICC, working at the intersection of security, geopolitics, and resilience.

Martin Elwin

Technology Director for Northern Europe, Amazon Web Services

Martin Elwin is the technology director for Northern Europe at Amazon Web Services. Before joining AWS last year, Martin spent 7 years at the payments company and bank Klarna, where he for the last 18 months was Head of AI.

Peter Muld

CIO, ICA

Peter Muld is the CIO of ICA, a leading retail company with focus on food and health. ICA currently has around 1300 grocery stores and 400 pharmacies in Sweden, as well as offering bank and insurance services to the Swedish households. Peter leads the IT organization and the digital agenda, where AI is a key enabler.

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