Industry event | AI for resilient retail: redesigning leadership and operating models under disruption - 22 Apr 2026
Retail faces a materially different landscape than in previous transformation cycles. Geopolitical fragmentation, regulatory expansion, infrastructure dependency, and capital constraints are no longer episodic pressures — they are structural conditions. At the same time, artificial intelligence is embedding intelligence into core business systems, influencing pricing, supply chains, customer interactions, and enterprise coordination. When scaled without institutional alignment, AI can amplify fragility rather than resilience.
This forum built on a joint research initiative and accompanying white paper titled “AI for Resilient Retail,” authored by Nina Shariati, Founder of Circular Transparency, and Associate Professor Rickard Sandberg, Director of the Center for Data Analytics at the Stockholm School of Economics. The work draws on insights from senior leaders at ICA, H&M, IKEA, AWS, and Google Cloud.
The discussion examined when AI moves beyond isolated experimentation and begins to reshape the operating model itself. It explored how governance and investment decisions influence long-term resilience, where the pursuit of efficiency may reduce strategic flexibility, and how leadership responsibility evolves as intelligent systems take on a greater role in enterprise coordination.
Participants were presented a structured leadership perspective on how to embed and scale AI within a resilience-first governance framework — moving from reactive crisis management to structurally resilient enterprise design. The forum synthesized cross-industry insights into the strategic patterns, governance considerations, and investment implications that define AI maturity at enterprise scale.
The event brought together leaders from retail, technology, and cybersecurity to explore how leadership and organizational culture must evolve to support this transition. It was designed for senior decision-makers responsible for strategy, governance, and long-term competitiveness.
Program
Doors open at 15:30
Start of program at 16:00
Networking mingle from 19:00

Nina Shariati

Rickard Sandberg
Panelists

Anneli Gunnarsson

Arti Zeighami

Daniel Akenine

Ellen Svanström

Hanna Linderstål

Linda Leopold

Martin Elwin

Peter Muld

Rebecka Löthman Rydå
Moderator

Xuehui "Lily" Gao
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