Klara Palmberg Broryd is the former Deputy City Director for Nacka municipality with responsibility for strategy and innovation, she holds a MSc in Quality technology and Management and a PhD in managing complexity. She is now an affiliate researcher at House of Innovation at Stockholm School of Economics and consultant.

Selected Publications

Experiences of implementing process management: a multiple‐case study
K Palmberg
Business Process Management Journal

Complex adaptive systems as metaphors for organizational management
PA Smith, K Palmberg
The Learning Organization

Exploring process management: are there any widespread models and definitions?
K Palmberg
The TQM Journal 21 (2), 203-215

Performance measurement to drive improvements in healthcare practice
B Clegg, J MacBryde, P Dey, M Elg, KP Broryd, B Kollberg
International Journal of Operations & Production Management

Sustained quality management: how to receive the Swedish quality award twice
K Palmberg, R Garvare
International Journal of Quality & Reliability Management 23 (1), 42-59

Beyond process management: Exploring organizational applications and complex adaptive systems
K Palmberg
Luleå tekniska universitet

Experiences of process management
K Palmberg
Luleå tekniska universitet