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Frida Pemer​

Affiliated Research Fellow, Associate Professor - Department of Management and Organization

Frida Pemer is Docent and Associate Professor at the Department of Management and Organization and House of Innovation at SSE. Her research centers on digital transformation, professional services, and the buyer-supplier relationship. She has been visiting researcher at Scancor, Stanford University, and at Saïd Business School, Oxford University.

In 2017 she received funding from Forte for a 3-year project called From Human to Robotized Expertise. The project explores how digitalization, robotization and AI might lead to profound changes in professional service firms. 

In 2014 she received funding from Forte for a 3-year research project on how the need for hiring professional services is constructed in private and public organizations.

In 2010 Frida received funding from Ragnar Söderbergs Stiftelse for a 3-year project on how companies organize their use and purchase of different types of professional services.

In 2008, she defended her dissertation Failure or Success? An empirical study of how management consulting projects are evaluated in client companies. The dissertation was selected as one of the best Swedish dissertations in business administration 2008 and was awarded the prestigious Wallander scholarship.

Selected Publications

Pemer, F. (2020). Enacting professional service work in times of digitalization and potential disruption. Journal of Service Research.

Pemer, F., Börjeson, L. & Werr, A. (forthcoming). The role of chief executive tenure for public organizations’ hiring of management consultants. Governance: An international journal of policy, administration and institutions.

Pemer, F. & Skjølsvik, T. (2019). The cues that matter: Screening for quality signals in the ex ante phase of buying professional services. Journal of Business Research, 98, 352-365

Pemer, F., Sieweke, J., & Werr, A. (2018). The relationship between national culture and the use of professional services: Evidence from two cross-country studies. Journal of Purchasing and Supply Management, 24(4), 314-325

Essén, A., Pemer, F., Englund, P. & Szczesny, K. (2018). Well, what do you know? Exploring physicians' embedded framings of management consultants and their expertise. Journal of Professions and Organizations, 5(3), 262-278

Skjølsvik, T., & Breunig, K. J., & Pemer, F (2018). Digitalization of Professional Services: The Case of Value Creation in Virtual Law Firms. In: Andersson, P., et al. (Eds.) Managing Digital Transformation. Stockholm: SIR  

Pemer, F & Skjølsvik, T. (2017) Adopt or Adapt? Unpacking the Role of Institutional Work Processes in the Implementation of New Regulations, Journal of Public Administration Research and Theory

Skjølsvik, T., Pemer, F. Løwendahl, B. (2017) Strategic management of professional service firms: Reviewing ABS journals and identifying key research themes, Journal of Professions and Organization, 4(2), pp. 203–225

Pemer, F. & Skjolsvik, T. (2016) Purchasing Policy or Purchasing Police? The Influence of Institutional Logics and Power on Responses to Purchasing Formalization, Journal of Supply Chain Management, 52( 4)

Pemer, F., Werr, A., Bianchi, M. (2014) Purchasing professional services: procedures, determinants and consequences of client professionalization. Industrial Marketing Management. 43(5), pp. 840-849

Pemer, F. & Werr, A. (2013). The uncertain client of management consulting services. International Studies of Management and Organization. 43:3, pp. 22-40

Alexius, S. & Pemer, F. (2013). Struggling to Challenge an Informal Field Order: Professional Associations as Standard-Setters. In: Buono, A. et al. (eds.) Research in Management Consulting.

Näslund, L. & Pemer, F. (2012). The appropriated language: dominant stories as a source of organizational inertia. Human Relations. 65(1): 89-110

Pemer, F. (2012). Att köpa experttjänster - relation eller transaktion? I: Expertsamhällets organisering. Okunskapens triumf? Furusten, S. & Werr, A. (eds.). Stockholm: SIR

Werr, A. & Pemer, F. (2007). Purchasing management consulting services - From management autonomy to purchasing involvement. Journal of Purchasing and Supply Management, 13(2): 98-112. 

Highlighted Research