SIR's Yearbook 2017:
Managing Digital Transformation (full text in pdf)
Service Innovations Enabled By The “Internet Of Things
The purpose of this paper is to develop a new conceptual framework that reflects network dynamics in Internet of Things (IoT)-enabled service innovation processes.
Based on literature on service innovations, business networks and IoT, dynamic concepts are selected. Aided by information about an evolving case “The connected vehicle”, propositions about interaction between the variables in the framework are formulated.
Per Andersson Lars-Gunnar Mattsson , (2015),"Service innovations enabled by the “internet of things”", IMP Journal, Vol. 9 Iss 1 pp. 85 - 106